WHAT YOU WILL LEARN
Easy Step-By-Step processes and systems that will allow you to quickly and easily scale your business
Best practices for HIRING that separate the candidates from applicants and help you start hiring better immediately
The 6 Core Competencies that every chauffeur should know
Steps to design and build your own custom Chauffeur TRAINING program
An action plan with steps to keep your chauffeurs engaged resulting in RETAINING them longer longer
As part of your purchase you will be shipped a copy of the exclusive, “The Limousine Operator’s Essential Guide to Hire, Train & Retain Chauffeurs” handbook. This information packed handbook not only contains all the information from the course, but also includes the step-by-step systems you will learn. This makes the handbook the perfect guide to use during your hiring, training and retaining process. This handbook is only available by purchasing the, “The Limousine Operator’s Essential Guide to Hire, Train & Retain Chauffeurs” course. It also includes sample forms and documents for every step of the process.
What You Can Expect In The Course
Over 2 information packed hours
Systems you can use right away that work
Customizable forms you can use today
DRAG AND DROP FORMS
As part of your purchase of the, “The Limousine Operator’s Essential Guide to Hire, Train & Retain Chauffeurs” you will receive downloadable versions of all the forms included in the book. Theses Microsoft Word based forms will allow you to simply drag & drop your logo, company information and put them to use right away. Some of the forms you will receive include The City Knowledge Test, Driving Test, Conditions of Employment and many more!
ABOUT THE INSTRUCTOR
20 year Guest Service industry veteran, Bruce Heinrich began his career working at the Ritz-Carlton Hotel and as a chauffeur at CLS in Los Angeles. In 2000, he returned to his hometown of Kansas City and started LEADER Worldwide Chauffeur Services with a borrowed car and a cell phone. Regarded as the industry’s expert in Customer Service Training, Bruce is a 2-time “Operator of the Year” winner and has written LCT articles and led the Advanced Chauffeured Training programs for the LCT Shows in Las Vegas. Bruce is Founder & CEO of PAX Training, the industry’s most comprehensive and customizable chauffeur training program.