Motorcoach Customer Service

Coming Soon
When working with large groups service is key. Drivers must be able to effectively manage both their coach and large groups while still making sure their passengers feel that they are safe and well taken care of. In this course Drivers will learn not only the important role the way they dress, speak and act plays, but how to ensure that their passengers feel they are being provided with excellent customer service.
Time to Complete
30 minutes
Course Category
Required Membership
Included with all

This Course Covers

What is expected of you?
Personal Presentation
Your responsibilities
Greeting & Boarding Passengers
Assisting Passengers
Addressing Passengers
Disembarking Passengers
Difficult Situations

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