Customer Service

In the Customer Service Course, drivers will delve into what Customer Service is and is not. They'll also learn how their words, actions, and behavior directly influence the customer's experience. Moreover, they'll acquire the skills necessary to provide an exceptional experience that sets them apart in all the best ways.
Time to Complete
30 Minutes
Course Category
Core Safety & Service
Required Membership
Included with all

This Course Covers

What is Customer Service?
The Goal of Customer Service
G.R.E.A.T. Customer Service
Professional Communication
The 5 Senses
Handling Difficult Situation
Providing Peace of Mind

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