Advanced Customer Service

This course helps give a deeper understand of what service is and how to provide truly world class customer service to your passenger or customer. It is designed to help hone intuition and provide clear actionable steps that can be done to further improve the customer experience.
Time to Complete
30 Minutes
Course Category
Advanced Safety & Service
Required Membership
Included with all

This Course Covers

Why Customer Service Matters
A deeper understanding of the 5 senses
Customer Service and your passengers’ perception
The emotional role of customer service
Intuition’s role in anticipating passenger needs
Ensuring a positive attitude at all times

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