Advanced Customer Service

This course is designed to help take customer service skills to the next level. It has been meticulously crafted to build on existing custom service skills while taking a deeper dive into what it takes to provide customers with world-class service. It also focuses on refining intuition and offers actionable steps that can be taken to improve the customer experience further.
Time to Complete
30 Minutes
Course Category
Advanced Safety & Service
Required Membership
Included with all

This Course Covers

Why Customer Service Matters
A deeper understanding of the 5 senses
Customer Service and your passengers’ perception
The emotional role of customer service
Intuition’s role in anticipating passenger needs
Ensuring a positive attitude at all times

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